Environmental Scanning in Health Care
Environmental Scanning (ES) is the process of
examining an organization's external environment
by reviewing information from news sources,
experts, consultants, researchers, and other
information sources. This process has been used by
many business organizations for some time. And
health care organizations are currently among the
users. Probably the best-known documentation of
the ES process is the book by Francis Joseph
Aguilar entitled "Scanning the Business
Environment," published in 1967.
ES can be the keystone of strategic thinking. By
strategic thinking, we mean the mental process
that enables an organization to initiate the
appropriate actions that create the future the
organization wants. And to form the strategy that
embodies the appropriate actions, the organization
needs to do systematic environmental scanning. By
systematic, we mean that the scanning should be a
structured process designed to deliver the
strategy-related information the organization
needs.
As part of a structured process, the organization
needs to determine how it wants to classify the
information. There are various schemes that
organizations use to categorize the information
found through scanning. One of the best known
schemes is PEST, where "P" stands for POLITICAL,
where "E" stands for ECONOMIC, where "S" stands
for SOCIAL, and where "T" stands for
"TECHNOLOGICAL." A discussion of these four
elements in found in the book, "Macroenvironmental
Analysis for Strategic Management," by Liam Fahey
and V.K. Narayanan. Again, there are other
schemes, and an organization should choose or
devise the best scheme for the organization.
When establishing a scanning process, an
organization should know why it wants to do
environmental scanning. The organization should
know what the scanning results will be used for.
The organization should know who is going to do
the scanning. And the organization should know who
is going to use the scanning results. With this
knowledge, the organization can insure that the
most relevant results are delivered to the most
appropriate users.
The organization also needs to determine how the
scanning results will be formatted. For example,
each piece of information should probably be
accompanied by a title, the information's source,
date, a summary or excerpt, and a strategic
assessment of the information. This assessment
will give the information some relevance.
Relevance is important. If the scanning results
are not relevant, the report, containing the
scanning results, may not be used.
As we said earlier, health care organizations are
among the users of environmental scanning. And the
scanning has been beneficial. While writing about
environmental scanning in health care, a
researcher concluded that, "Environmental
scans are now a recognized and valuable tool
in health decision making."
Further, "As a tool to systematize knowledge, ESs
can guide health organizations and projects,
leading to evidence-based solutions to health care
issues." So health care providers, including
obesity medicine providers, might consider
environmental scanning as a way to enhance their strategic
thinking,
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